Privacy Policy

Musonic (UK) Ltd is committed to protecting your privacy. We do not disclose our customer information to third parties and do not send marketing material to customers. The information that we collect about you is that given by you at the time of placing your order and in accordance with the Data Protection Act 1998, and is used solely for the processing of your order. Cookies are not used on this shopping site.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after reaching our computer. They are not held in clear text on any website.

Returns Policy

Notification of any goods received faulty or incorrect must be made in writing either by email or post to Musonic (UK) Ltd within 7 days of receipt.
If you are unhappy with any of our products or service please contact us in writing by email or post. All complaints will be acknowledged within 5 working days and treated with the utmost confidentiality. The above do not affect your statutory rights as a consumer.

Musonic reserves the right to alter product specifications and prices at any time and for any reason without liability. In the case of prices we will inform you and you will be given the opportunity to confirm or cancel. Errors and omissions excepted.

Reaching Us

We can be contacted by the following means:

Through our contact form

Telephone: 020 8950 5151 (calls charged at standard rate)

Postal Address:
Musonic (UK) Ltd.
271B Wenta Business Centre
Colne Way
Watford
Hertfordshire
WD24 7ND
England, UK

Our working hours are Monday to Friday 9.30am to 4.30pm