Privacy Policy

This privacy policy sets out how Musonic (UK) Limited uses and protects any information that you give when you are using this website.

Musonic (UK) Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Musonic (UK) Limited may change this policy from time to time by updating this page. You should check periodically to ensure that you are happy with any changes. This policy is effective from 15th November 2021.

What we collect

We may collect the following information:

  • Your contact details including name, postal address including billing and delivery addresses, phone/mobile numbers and e-mail address
  • Purchases and orders made by you
  • Your correspondence / communications

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order and obtain payment
  • Internal record keeping.
  • We may use the information to improve our products and services

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.

How we protect your data

  • Encryption of data on SSL servers and back office IT systems
  • Use of third party payment service providers that are fully PCI DSS compliant
  • Implementing controls required to maintain our own PCI DSS compliance​​

How we use Session Cookies

Session cookies are used ‘in-session’ each time you visit and then expire when you leave our website or shortly thereafter. They are not stored on your device permanently, do not contain any personal data and help by minimizing the need to transfer personal data across the internet.  These cookies can be deleted or you can also refuse to allow their use through your browser preferences but this will hamper the performance and your experience in using our website.  These cookies also take time stamps that record when you access and leave our website.

Further details on how to manage cookies for the most popular browsers are detailed in the guidance at about cookies.

Overall, session cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of this information please contact us.

You can revoke your consent to the storage of personal data we hold on file at any time by contacting us by email, telephone or letter.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, contact us as soon as possible. We will promptly correct any information found to be incorrect.